NSM 2022 - Route & Customer Mgmt

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In this next episode of our NSM series, Mike Hudgins and Matt Shaw interview Michael Harrington. They discuss how to effectually manage your routes and customers.
Date of release: 09/20/22
Episode title: NSM 2022 – Route & Customer Mgmt
   
Summary 
Let’s Connect! Mighty is known for connections. In this next episode of our NSM series, Mike Hudgins and Matt Shaw interview Michael Harrington. They discuss how to effectually manage your routes and customers. They dive in on cost, proper planing, knowing your numbers, advice and more! So, turn up the volume and enjoy another episode of Mighty Moments!
   
Upcoming Episodes 
NSM 2022 – Fleet Smart(9/23)
NSM 2022 – Engine Guard Lubricants (10/04)
    
Key Topics and Chapter Markers
·  Introduction - 00:18
·  Cost of Servicing Customers - 01:25
·  Route Reviews & Management – 02:51
·  Customer Pushback? - 04:21
·  Sales Pushback? - 04:59
·  2 Different Approaches - 06:05
·  "The No Question?" - 07:24
·  Phocas Example - 08:39
·  Key Takeaways - 09:29

List of resources and links:
 
Watch it here: https://bit.ly/3RR24Jv
Phocas Example: https://bit.ly/3DuINsU

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Episode brought to you by: 
Mighty Kai
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Creators and Guests

Elvia Vega
Writer
Elvia Vega
Marketing Coordinator
Kyle Brown
Editor
Kyle Brown
Freelance Videographer
Matt Shaw
Guest
Matt Shaw
Vice President of Sales
Mike Hudgins
Guest
Mike Hudgins
Vice President of Sales
NSM 2022 - Route & Customer Mgmt

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