NSM 2022 - Route & Customer Mgmt
Download MP3In this next episode of our NSM series, Mike Hudgins and Matt Shaw interview Michael Harrington. They discuss how to effectually manage your routes and customers.
Date of release: 09/20/22
Episode title: NSM 2022 – Route & Customer Mgmt
Summary
Let’s Connect! Mighty is known for connections. In this next episode of our NSM series, Mike Hudgins and Matt Shaw interview Michael Harrington. They discuss how to effectually manage your routes and customers. They dive in on cost, proper planing, knowing your numbers, advice and more! So, turn up the volume and enjoy another episode of Mighty Moments!
Upcoming Episodes
NSM 2022 – Fleet Smart(9/23)
NSM 2022 – Engine Guard Lubricants (10/04)
Key Topics and Chapter Markers
· Introduction - 00:18
· Cost of Servicing Customers - 01:25
· Route Reviews & Management – 02:51
· Customer Pushback? - 04:21
· Sales Pushback? - 04:59
· 2 Different Approaches - 06:05
· "The No Question?" - 07:24
· Phocas Example - 08:39
· Key Takeaways - 09:29
· "The No Question?" - 07:24
· Phocas Example - 08:39
· Key Takeaways - 09:29
List of resources and links:
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Episode brought to you by:
Mighty Kai
Are you the right kind of busy?
Matt and Matt square off to debate!
So...what are you doing?
Are you the right kind of busy?
Matt and Matt square off to debate!
So...what are you doing?
